Support & Contact Us
Easytrack-Gusto Team
Everyday & Urgent Payroll Support
Hours of Operation: 8am-5pm MST: Monday-Friday
FOR SUPPORT: Log in to our Payroll System
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If you are on our Simple Plan or Plus Plan:
Click Help in lower left Menu and Type your question in
Search and/or Click Contact Us button. Request a Call Back
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If you are on our Priority VIP Payroll & HR Support:
Click Priority Support in lower left Menu
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If you are on our Premium Support:
Click Priority Support in lower left Menu and/or
Contact your Dedicated Customer Success Manager (CSM)
Email: Easytrack Payroll Advisors
Hours of Operation: 9am-3pm MST: Monday-Thursday
Email Us Below for the Following Requests:
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Request User Access Change to Payroll System
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Request a Change to Your Payroll Support Plan
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S-Corp Owner Wage, Tax, & Benefit Changes
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Payroll Conversion Questions
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Administrative Items
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Change of contact information, company name, owner, payroll submitter etc.
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Change of CPA or Bookkeeper
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Alert us to software fixes or recommended improvements
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Adding a user to your account
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Signing up for state and local tax accounts
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Received a 2022 or older State or IRS tax notice
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Book An Appointment
We look forward to connecting with you: Click Here to Book An Appointment for a Service
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Discuss Additional Services Offered
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QuickBooks Online Lifetime Discount
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Labor Law Posters & Background Checks
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401k Plan Integration – Colorado Savers
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Benefit Integration
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HR Services
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Worker’s Compensation
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Background Checks
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State and Local Tax Setups
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Bookkeeping & CPA Referrals
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Client Payroll/HR Consultation
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Ask questions to better understand various Payroll/HR topics, advising on your policies such as paid time off. Help improve your employee on-boarding process. Individual instruction on using payroll software functionality.
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QuickBooks Account and Mapping Assistance
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Built-In Time Tracking Setup and Training
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For CPA/Accounting Partners: Payroll Assistance
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Top Tier Escalation/Issue Resolution
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Request a Change to Your Payroll Support Plan
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S-Corp Owner Wage, Tax, & Benefit Changes
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Payroll Conversion Questions