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Support & Contact Us

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Easytrack-Gusto Team
Everyday & Urgent Payroll Support
 

Hours of Operation: 8am-5pm MST: Monday-Friday

FOR SUPPORT: Log in to our Payroll System

  • If you are on our Simple Plan or Plus Plan:

       Click Help in lower left Menu and Type your question in

       Search and/or Click Contact Us button. Request a Call Back

  • If you are on our Priority VIP Payroll & HR Support:

       Click Priority Support in lower left Menu

  • If you are on our Premium Support:

       Click Priority Support in lower left Menu and/or

       Contact your Dedicated Customer Success Manager (CSM)

Email: Easytrack Payroll Advisors
Hours of Operation: 9am-3pm MST: Monday-Thursday

Email Us Below for the Following Requests:

  • Request User Access Change to Payroll System

  • Request a Change to Your Payroll Support Plan

  • S-Corp Owner Wage, Tax, & Benefit Changes

  • Payroll Conversion Questions

  • Administrative Items

    • Change of contact information, company name, owner, payroll submitter etc.

    • Change of CPA or Bookkeeper

    • Alert us to software fixes or recommended improvements

    • Adding a user to your account

    • Signing up for state and local tax accounts

    • Received a 2022 or older State or IRS tax notice

Book An Appointment
 

We look forward to connecting with you: Click Here to Book An Appointment for a Service

  • Discuss Additional Services Offered

    • QuickBooks Online Lifetime Discount

    • Labor Law Posters & Background Checks

    • 401k Plan Integration – Colorado Savers

    • Benefit Integration

    • HR Services

    • Worker’s Compensation

    • Background Checks

    • State and Local Tax Setups

    • Bookkeeping & CPA Referrals

  • Client Payroll/HR Consultation

    • Ask questions to better understand various Payroll/HR topics, advising on your policies such as paid time off. Help improve your employee on-boarding process. Individual instruction on using payroll software functionality.

  • QuickBooks Account and Mapping Assistance

  • Built-In Time Tracking Setup and Training

  • For CPA/Accounting Partners: Payroll Assistance

  • Top Tier Escalation/Issue Resolution

  • Request a Change to Your Payroll Support Plan

  • S-Corp Owner Wage, Tax, & Benefit Changes

  • Payroll Conversion Questions

Click Here to Book An Appointment for a Service

Email Us:
Information Request

We will reply back to you soon!

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